Got a question? We’ve popped the most frequent questions asked below for you, just click on a question to read more.
How does FIDO actually work?
The process is simple. FIDO products can be attached to anything that is of value to you – it doesn’t have to be monetary value – sentimental, or fundamental importance.
Once you have attached your FIDO products, you simply go about your normal daily business. If you are like the hundreds of thousands of people every year that lose/misplace their items, then with a FIDO tag you stand up to an 80% chance of getting your item back.
Although….How does it actually work? Again, sticking with the FIDO principles – it is simple.
If you lose/misplace an item, then all the ‘finder’ has to do is to visit www.useFIDO.com, enter your unique code, and follow the simple instructions. It will enable the ‘finder’ to send an instant anonymous message to your registered email address, letting you know what item has been found, exactly where it has been left and without any personal details exchanged what so ever! Although, after feedback from our customers, we now include another option for the ‘finder’ to leave their name and contact number should they be comfortable providing these details.
Once you know where your item has been left, or where you can pick it up from – then you simply go and get your possession back!
One Simple payment, No subscription, No Excess, No Fuss!
What can I attach my new FIDO products too?
Absolutely anything that you want to protect, so long as you can attach the labels, you can protect it!
What do I need to do once my FIDO products arrive?
You do not have to anything. FIDO will have already registered all of the codes to the email that supplied – simply attach your new products to your items, and get on with your day!
What happens if I change my email address and still have my products attached to my items?
Simple. Just log-in to the ‘My Account’ section of the website and change to your new email address – all codes will then be registered to this amended email.
Where does useFIDO.com work?
You can be informed of a lost item and its location anywhere in the world.
I have insurance – why do I need FIDO?
Insurance companies often need to know very specific details about the lost item, and it can be a very drawn out process to get a new item back in your possession. There is often an excess charge in many of these policies as well. However, a comprehensive insurance policy would be recommended to cover you should your item be stolen.